No show and waiting times
The term 'no show' indicates that we were unable to reach you by phone and that you did not present yourself to the driver within the specified time, while the latter was waiting for you [...]
Cancellation Policy for the Ride
The customer has the right to cancel the chauffeur rental service reservation at any time, personally executing the cancellation through the Portal or the Ncc.it app or by contacting Ncc.it technical support in case of [...]
Reservation times
On the Ncc.it platform, you can schedule services with a lead time of five days from the date of the ride; however, the system will start looking for your vehicle right away. This is because [...]
Personal Data
In this section, you find your personal data that you entered during the registration on the Ncc.it platform. If you want to make changes, you just need to select the field you want to modify, [...]
Forgot Password
If you forget your password, don't worry, we have a way to recover it... FROM THE PORTAL Once you enter your mobile number and input the confirmation code sent by our system, you will reach [...]
Message section
In this section, you can find the communications and the latest updates that we have dedicated to you. When the message has an orange stripe on the side, it means it's new and has not [...]
Logout
By clicking on the logout button you will exit the app, of course all your data and your information are recorded in our data base but to return and use the services of the app [...]
Problems to download the app
To download the app you can connect to the following pages depending on your device: Customers Apple store Play store Drivers Apple store Driver Play store Driver
Standard rates
In this section you will find the standard rates: SEDANS Normale Price per KM 1,40 Price per minute 0,45 Cost of call [...]
What do I need to book
ADDRESS OF DEPARTURE ADDRESS OF DESTINATION DATA HOUR Flight, train, ship, if any CREDIT CARD